Sustainability Report 2021

Welcome to Rudolph Care’s 2021 Sustainability Report. Here, you can read about our work in 2021 across key areas such as the UN Sustainable Development Goals, certifications, B Corp, packaging, project support, and employees.

Rudolph Care’s Sustainability Report serves as an annual checkpoint on what we have done, what we have learned, and the concrete initiatives we have launched and achieved in the past year.

Time line

A large part of our work with sustainability involves reflecting on the steps we have taken since 2006, which have led us to where we are today.

Below there's a timeline of our work with sustainability from 2006 to now.

The story of Rudolph Care

  • 2006: Our founder Andrea Elisabeth Rudolph is pregnant with her first child. As part of a Greenpeace campaign, Andrea lets her blood test for chemicals and the results show her blood is full of substances that are under suspicion for being harmful and potential endocrine disruptors.
  • 2006: Her daughter, Isolde, is born - 15 days later Andrea takes part in a development meeting at the laboratory and Rudolph Care is established.

  • 2006: Andrea goes to Brazil and falls in love with the açai berry that becomes the essence of many Rudolph Care products.

  • 2009: Launch of the world’s first Nordic Swan Ecolabeled and Ecocert-certified products.

  • 2012: Andrea travels to Brazil again and follows the harvest of the açai berries with local partners in the Amazon rainforest.

  • 2014: Launch of our coral friendly sun protection.

  • 2016: Launch of our first product with the AllergyCertified label.

  • 2017: Launch of our first product with the Asthma Allergy Nordic label.

  • 2018: Many Rudolph Care products achieve the international vegan certification, Vegan Trademark.

  • 2018: Beginning of our collaboration with the organization Plastic Change.

  • 2019: Initiation of our first social project in Brazil.

  • 2019: Participated in the project “Green growth via green business models”.

  • 2019: Participated in the SDG Accelerator programme where we determined the 4 UN Sustainable Development Goals, which we actively work with today.

  • 2020: Preparation of a shopping guide that helps our employees make purchases with the least possible impact on the climate and the environment.

  • 2020: Complete waste sorting at House of Rudolph Care in Valby.

  • 2020: Launch of our first GOTS-certified product.

  • 2021: Rudolph Care obtains the B Corp Certification.

  • 2021: Initiation of life cycle assessments for all our packaging types.

  • 2022: Publishing our first Sustainability Report.

Sustainable Development Goals

The UN’s 17 Sustainable Development Goals represent a common global responsibility for a more sustainable future.

All the goals are intertwined and so it takes an integrated approach across all of them to reach each goal and their sub-goals.

All 17 goals deserve attention and action and in Rudolph Care we are working towards all of them to the extent that it is possible for us, but no one can do everything. In 2019, we took part in the UN’s SDG Accelerator programme that helps companies implement the SDGs in their endeavors. The programme helped us identify the SDGs and their sub-goals where we, through our work, have the opportunity to make the most positive difference in the world around us. They act as our “checklist” in ensuring that the development of our company is in balance with the overall defined goals for sustainable development.

Certifications

The cornerstones of Rudolph Care have always been our certifications. They support our ambition to create products that combine luxury and effect with a concern for both people and the environment.

Why certifications?

Certifications support our ambition to create products that combine luxury and effect with a concern for both people and the environment. We always aim for both core certifications, the Nordic Swan Ecolabel and Ecocert COSMOS Organic, when we develop new products. Our certifications are your guarantee that the things we say and claim on our products are in fact true. The certifications also verify product quality, effect and environmental impact. Combining certifications can be a difficult task, because they set different and sometimes contradictory requirements that make the development of our products time consuming.

The Nordic Swan Ecolabel is the official Nordic environmental label, which assesses the entire life cycle of a product by setting requirements for the degradability of the ingredients, the finished products and the packaging. Ecocert COSMOS Organic is the pan-European certification for organic cosmetics used in more than 45 countries, and deals with the origin of the ingredients.

The process behind developing our products with this dual certification is your guarantee that the content and packaging of each product is carefully selected based on parameters such as; cultivation, processing, production, working conditions and further use of the packaging.

All Rudolph Care products are free from the 26 known fragrance allergens that the EU recommends we avoid. In addition, Rudolph Care products do not contain synthetic dyes nor substances suspected of being potential endocrine disruptors.

The Nordic Swan Ecolabel

The Nordic Swan Ecolabel is the official Nordic environmental label and an essential certification for Rudolph Care. The aim of the label is to reduce the impact on the environment for the benefit of humans, animals and the Earth’s resources. The Nordic Swan Ecolabel places absolute demands on the manufacturer and is difficult to obtain, which makes it easy for the consumer to make an environmentally sustainable choice and drives the companies’ product development in a more sustainable direction.

To be awarded this label, a product must meet a range of stringent requirements in all applicable phases of its life cycle, including requirements for the chemicals used alongside requirements for the handling of waste and resources. This all ensures that the whole lifecycle of the product is assessed.

Overall, the Nordic Ecolabeling of our products means the following:

- Hair and skincare products carrying the Nordic Swan Ecolabel do not contain MI or other preservatives classified as allergenic.

- They do not contain any components found on the EU’s list of substances suspected of being endocrine disruptors and do not contain microplastic.

- Stringent requirements are further made of care product packaging in terms of volume and packaging type.

Find out more about the Nordic Swan Ecolabel at www.ecolabel.dk

Ecocert COSMOS Organic

COSMOS is a common European certification of organic cosmetics. The certification is used in more than 45 countries and verifies the following characteristics of Rudolph Care products:

- Products carrying the COSMOS label must state the percentage of natural ingredients and organics.

- To be awarded the COSMOS Organic label, a product must have 95% natural ingredients.

- A minimum of 10% of the ingredients in products that can be washed off and a minimum of 20% of ingredients in products that cannot be washed off must be organic.

- Finally, a minimum of 95% of the natural oils and extracts in the product must be organic.

COSMOS is also a guarantee that ingredients are grown responsibly and with respect for the environment.

Read more about COSMOS at www.cosmos-standard.org

Vegan Trademark

Many Rudolph Care products are certified with The Vegan Trademark, except those of our products which contain natural and organically certified beeswax, honey, lanolin and carmine. None of our products are tested on animals and in fact, we are happy to test them on ourselves.

Learn more about The Vegan Trademark at www.vegantrademark.com

AllergyCertified

All Rudolph Care products made for children are certified with the international AllergyCertified label, are 100 % fragrance-free and contain no known allergens or allergic preservatives. The labeling also ensures that every single ingredient has been assessed by a toxicologist.

Find out more about AllergyCertified at www.allergycertified.com

Asthma-Allergy Nordic

The certification can be found on our product Mommy & Me balm for both mother and child. It ensures that a product does not contain substances that frequently cause allergies while not using perfume, MI or formaldehyde.

Read more about Asthma-Allergy Nordic at www.asthmaallergynordic.com

GOTS certification

At Rudolph Care, we produce a small selection of textile accessories. Many of these are produced in either 100% recycled textile or in GOTS-certified (Global Organic Textile Standard) textile, as our Beach Buddy towel.

GOTS is an internationally recognized standard for organic fibers that includes an independent certification of the entire supply chain. The certification guarantees the consumer that a piece of textile is manufactured under proper working conditions, is free of harmful chemicals and is organically produced from harvest to finished garment.

Transparency in a global value chain

With a global value chain like ours, it is essential that we invest in projects and measures that ensure Rudolph Care's values are complied with, everywhere in the world where we have suppliers.

In 2021 we implemented a Supplier Code of Conduct setting certain demands for all our suppliers and possible subcontractors in regards to working conditions, working environment, business ethics and environmental aspects - this helps increase transparency and ensures proper conditions in all parts of our value chain.

Mapping the journey of our ingredients

We have an ambition to create increased transparency at Rudolph Care by becoming better at collecting data on our value chain. In 2022 we have started a process of selecting a suitable EMS (Environmental Management System) for Rudolph Care. These systems make it possible for companies to collect data on the origin of their ingredients and map out their journey in the value chain. The implementation of such systems will give us an overview of the origin of our ingredients and enable us to select, enter and/or initiate social projects that specifically relate to our value chain - such as our partnership with the locals of Nazarezinho do Meruú in Brazil, where the açai berries used in many Rudolph Care products are harvested. You can read more about our project in Brazil in the section “The projects we support”.

Among the requirements of our Supplier Code of Conduct is that we can require documentation from our suppliers that they have an appropriate environmental management system in place, and have implemented measures that help ensure the conservation of biodiversity, including guaranteeing traceability of the raw materials and natural resources used.

Increase our use of certified organic ingredients

We see the requirements for the amount of organic ingredients in Rudolph Care products set by our certifications as a minimum and work continuously to increase the proportion of organic ingredients. In 2020, we prepared an overview of all the natural ingredients in our products, which we want replaced by organic alternatives where possible. We say ‘where possible’ because both our certifications and our own requirements for the effect and consistency of our products do not make it possible to replace all existing ingredients with organic alternatives. Although we are actively trying to increase the proportion of organic ingredients in our products, many products will never be able to become 100% organic, as many products contain an ingredient such as water, which cannot be certified organic.

Together with our manufacturer and suppliers, this is a process that we are constantly working on and we make an effort to find possible organic alternatives to our ingredients, without compromising the effect, consistency and our certifications.

B Corp

In January 2021, we became B Corp certified and thus we became part of a global movement of companies that seek to positively influence society and the environment as much as possible, rather than just saying it. The certification means that we are recognized for running a business that behaves properly and that is committed to making a positive difference for the green transition and in the world.

B Corp Impact Assessment

To become B Corp certified, a company must go through an assessment and verification process, called the B Corp Impact Assessment, conducted by the nonprofit organization B Lab. Here, the entire company's business and value chain is assessed on the basis of 150 questions divided into the following five categories:

⁃ Governance

⁃ Workers

⁃ Communities

⁃ Environment

⁃ Customers

The average company will achieve 50 points in the B Corp Assessment and to achieve the B Corp certification it is required to achieve a minimum of 80 points. To remain certified, companies must review the B Corp Impact Assessment every three years and must demonstrate improvements in the various categories.

Points

We became certified in 2021 with a score of 88.9 points. Below you can read more about how the points were distributed in the different categories.

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Impact Business Model

When companies undergo a B Corp Impact Assessment, the structure of a company is assessed on whether it is designed to be able to create positive social and environmental change, which is called an Impact Business Model. Through the answers in our Impact Assessment, three Impact Business Models have been identified in the way Rudolph Care conducts business. You can read more about all three below:

Supply Chain Poverty Alleviation: This Impact Business Model is part of Rudolph Care because our business has special initiatives in place in our value chain to ensure accountability with all our suppliers.

Toxin Reduction: We manufacture products that do not harm people or the environment and our products are primarily organic and certified, which is why we help reduce toxin emissions.

Mission locked: As an overarching leg of our business model, the goal of Rudolph Care is to have a significant positive impact on society and the environment as a whole.

100 points in 2024

For our next B Corp Assessment in 2024 we have set a goal of reaching 100 points. Based on our latest B Corp Assessment, we have prepared an action plan with areas we need to improve by 2024.

Below you will find examples on how we are working to improve our score towards the next B Corp assessment:

Monitoring our greenhouse gas emissions

In order for us to reduce our CO2 emissions, we must initiate a way of monitoring our emissions. It is our ambition to measure the emissions from different aspects of the company, and we have chosen to start by measuring all emissions from our packaging as well as the activities in our head office and production facility. To this end, we have initiated the following actions:

  • Packaging: We have not yet implemented objectives and monitoring of our greenhouse gas emissions. The forthcoming life cycle assessments on all our packaging (Life Cycle Assessment, ed.) will mark the beginning of this monitoring of emissions, originating specifically from our packaging. Based on these assessments, we can set specific targets for reducing the emissions from our packaging. Read more about our life cycle assessments in the section “future packaging”.
  • Headquarters and production facility: In addition to the life cycle assessments for our packaging, we will begin to follow the Greenhouse Gas (GhG) Protocol to measure the Greenhouse Gas emissions originating from our head office in Copenhagen and from our production facility. The protocol is a widely recognized tool for the purpose and can measure all emissions in a company’s supply chain. Read more about the Greenhouse Gas Protocol by visiting ghgprotocol.org.

B Beauty Coalition

In January 2022 we founded the B Corp Beauty Coalition “B Beauty” together with over 30 B Corp certified companies from the beauty industry; a coalition that will work specifically on the green transition of the beauty industry.

Through collaboration and knowledge sharing with like-minded companies in the industry, we hope to create positive sustainable change in the following areas:

Packaging: Finding more responsible solutions to packaging with a high climate impact, creating responsible and transparent supply chains while working on the development of more circular packaging systems.

Ingredients: By focusing on creating increased circularity, transparency and accountability within our value chains. The coalition will work to identify challenges related to climate change and start up projects with suppliers regarding the responsible sourcing of ingredients.

Greener Logistics: By sharing Best Practices on distribution, in order to create more circular processes.

Communication: We want to improve and increase the communication about what it means to be a certified B Corp and why the certification is important, not only for companies, but also for you as a consumer.

The coalition is in its early stages and this means that companies have great opportunities to help form the vision of the coalition’s work.

Our hope is that even more beauty B Corp companies will join our work. If you and your company are interested in becoming a part of “B Beauty”, you can fill out this registration form.

Follow our work at www.bcorpbeauty.org and on LinkedIn.

Packaging

With the heavy use of packaging in the skin care industry, we are very concerned with the packaging we use and we are constantly trying to challenge our status quo by exploring new options and finding less polluting alternatives.

The development of packaging can be demanding which means that we do not succeed with all of our projects. Back in the days, many of our products were stored in glass jars where some experienced growth and bacteria in the products due to their low content of preservatives. Our certifications set requirements for the amount of preservatives allowed in our products and we do the same ourselves.

What our certifications demand from our packaging

Our main certifications Ecocert COSMOS Organic and the Nordic Swan Ecolabel, which many of our products carry, set requirements not only for the ingredients in our products, but also the packaging in which they are stored. As of now we are using plastic, glass, cardboard and paper.

Every time we use recycled materials for our packaging, we use food contact certified materials which allows us to fulfill the requirements of our certifications and ensure that no harmful chemicals penetrate our products that could potentially affect you and the environment.

All the packaging we use, from the cardboard box you receive with your purchase, to the tube that stores the cream, can be recycled through your local public waste sorting. We encourage you to follow your local waste sorting options and sort your waste correctly - by doing so we can make sure that we together make use of the materials' full potential. You can stay updated about your options for waste sorting via your local municipality.

Our packaging

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4 dogmas for the development of future packaging

We want to be part of finding and developing new packaging alternatives that have a lower climate impact than today's alternatives. To help drive our work with future packaging we have adopted 4 dogmas that will guide our work with the development of new packaging alternatives and guide which packaging projects we choose to enter into.

  1. The material must have as low a climate impact as possible.*

  2. The material must be renewable (e.g. stem from plants) and not originate from a limited resource that the planet eventually will run out of.

  3. The material must not be made from plants grown by intensive deforestation for the same purpose.

  4. The material must be able to be reused, composted, biogasified and / or recycled.

The perfect solution for packaging with a lower climate impact does not yet exist, but we want to be engaged in the development, based on our four dogmas, and continue to provide information on how our packaging should be disposed of so that the climate is burdened as little as possible.

* CO2 neutral during growth and degradation, and as low a CO2 impact as possible during manufacturing.

Future packaging

Below you can read more about how we are working to improve our packaging based on these 4 dogmas.

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How are we improving our packaging?

New packaging for 400 ml bottles

As part of our process of increasing the proportion of recycled plastic in our packaging, we will in 2022 be launching our Açai Body Lotion Limited Edition and two of our sun products in a new 400 ml packaging with a bottle made from 100% recycled PET plastic (rPET ).

Our hair products are today kept in a bottle made of 100% PE plastic, with a pump consisting of PP plastic and metal parts for the pump function*. When our current stock of these products has been used up, we will start using a new bottle consisting of a minimum of 70% recycled PET plastic. At the moment, there is a high demand for this recycled PET plastic which means that our supplier cannot guarantee a bottle in 100% recycled PET plastic, at our next production of hair products in 2023.

*Metal is automatically sorted from the plastic at the waste sorting facility in Denmark. Remember to always stay updated on your local waste sorting regulations.

The projects we support

Rudolph Care wants to make a positive difference in the world, and that's why we support selected organizations, nationally and internationally, which are based on the same Sustainable Development Goals as us, and which reflect our care for people, nature and the future generations.

Below we present to you the organizations.

It is our ambition to annually reassess which organization(s) we want to support and or collaborate with. Our goal is to each year collaborate with a larger Danish organization that works for cleaner nature, better climate or programs for children, young people or people who are socially excluded. Going forward, we are working on establishing more international projects in our own value chain.

In 2021, we supported a concrete project in our value chain, which you can read more about on this page as well as projects that actively work with SDGs 3, 10, 12 and 15.

Vi støtter

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Projects we support with products

In addition to the projects in our own value chain and other support activities, Rudolph Care donates products to various projects and causes on a regular basis. Below you can see who we supported with products in 2021.

Young people with cancer at Sjællands University hospital in Roskilde.

Save the Children and their yearly Christmas auction at Lauritz.com.

Julehjælpen and their work to help financially distressed families in Denmark and give them a unifying Christmas.

EventyrJul and their work to give socially disadvantaged children and their parents the opportunity to celebrate Christmas Eve.

The Red Cross' work at the asylum center Center Sandholm.

The midwives connected to the delivery room at North Zealand Hospital.

The work of Bryd Tavsheden to inform about, prevent and remedy violence against partners and children.

The Child Accident Fund's work to prevent child accidents in Denmark, through learning and information about safety among parents and those who deal with children.

Julemærkemarchen, which every year collects funds for their Christmas Seal Homes and their work with vulnerable children.

The crisis center for women Kvindehjemmet in Copenhagen, that offers emergency protection and support for women and children who have been exposed to violence or threats from their loved ones.

Team Rynkeby's European charity cycling team, who bike to Paris every year to raise money for children with critical illnesses and their families.

Support the Breasts' campaign, which raises money for research, prevention and patient support within the field of breast cancer.

Pink Cup - A nationwide golf tournament in favor of the breast cancer cause. For their 20th anniversary in 2022, we will continue to donate products to Pink Cup worth DKK 25,000.

Workers

A good workplace with room for all is sustainable.

Right here, we'll tell you about the ambitions for everyday life at Rudolph Care.

Diversity and representation

During autumn of 2021, we implemented an internal diversity working group that will work across the company with the implementation of initiatives that should make Rudolph Care a more inclusive workplace.

In 2020 we began adding the following message to all of our job postings because we wish to increase the proportion of both applicants and employees from under-represented groups in society:

We want to actively increase the diversity and representation at Rudolph Care. And we hope that you - regardless of your personal identity, ethnicity, age, religion, gender identity, sexuality, skin color and political beliefs, want to apply for a job with us. You are utmost welcome.

We acknowledge that it is not a big step but it is still a step in our further work to create a more inclusive workplace.

Our diversity working group consists of employees from different professional areas within the organization. The diversity working group discusses and works with the visual and communicative strategy of Rudolph Care to ensure representation. We are constantly working on and wish to reflect that Rudolph Care is for everyone. Among many other things, the diversity working group also discusses how we can emphasize and celebrate holidays and events in the most inclusive ways. Our work with diversity doesn't have a final goal and is an ongoing process where we can always improve and do more. If you wish to share your input with us, you are always welcome to reach out at contact@rudolphcare.com.

LGBT+ Denmark

As a company, we have a responsibility to create an environment where all of our employees thrive. Unfortunately, many LGBT + people often experience significantly declined well-being in their workplace, compared to the general population. A survey shows that 27% of respondents cannot be fully open in their workplace and 38% sometimes, often or always formulate themselves in such a way that their LGBT+ identity is not "revealed".

Through our membership with LGBT + Denmark, we support their work to create equal rights, opportunities and well-being for LGBT+ people in Denmark. The membership gives us the opportunity to get help, knowledge and inspiration on how to work with LGBT + inclusion, so that we can gain more experience on the conditions of LGBT+ people and tools for working with LGBT + inclusion at Rudolph Care. Specifically, the membership gives us access to meetings with representatives from LGBT+ Denmark about LGBT+ inclusion in the workplace, annual network meetings with presentations from experts, knowledge sharing from other companies and a hotline with LGBT + Denmark.

If a membership could be of interest to your workplace you can read more about LGBT+ Denmark and find a link to register here.

Work environment & well-being

We have high ambitions for our products, and the same goes for Rudolph Care as a workplace. That is why it is important that we as a company create an environment where our employees can flourish. For that reason all employees are offered health insurance, just as we offer full pay during maternity leave for up to a full year, regardless of gender.

At Rudolph Care, we all pull together. We have come a long way since our early days of entrepreneurship. We have organized our internal processes, defining and dividing tasks between us, and are constantly working to strengthen our business. Our fundamental belief that we are a team and will always do what we can to improve cooperation applies to our work every single day.

It is our shared responsibility to take good care of ourselves and of Rudolph Care. Our ambition is to be a happy workplace where employees thrive and are met with exciting tasks that both challenge and develop personal growth as well as individual skillsets.

Training and the development of employees and managers is an important focus area at Rudolph Care. It is essential to have the right skills to match the job. To maintain and develop our entire team with indispensable as well as inspirational knowledge, we occasionally pause our daily work to hold internal and external workshops.

Well-being and job satisfaction are vital to the values ​​on which Rudolph Care is built. We want to practice what we preach by offering a workplace that encourages a healthy lifestyle – from health insurance to nutritious lunch arrangements to offers of voluntary, communal exercise.

As a B CORP organization, Rudolph Care’s operations are based on transparency, trust and shared responsibility. This applies to our products and to our brand, but also to how we work together – and individually. Freedom under responsibility is an important value in our culture which we cherish and live by every single day.

We place great emphasis on having an ongoing close dialogue between managers and employees. But at the same time, we acknowledge the importance of conducting structured employee development interviews which are held annually.

We have a work environment committee consisting of one employee and one management representative. The purpose of the committee is to continuously come up with improvement proposals on the work environment alongside formulating the method for our annual workplace assessment and the employee satisfaction survey which lays the ground for our workplace assessment.

Our 2021 Employee Satisfaction Survey identified different strengths and weaknesses of Rudolph Care based on our employees' responses. Among other things, our strengths were identified as the low risk of being exposed to abusive acts, and that our employees generally feel supported in their work. Our internal communication is an area where it was pointed out we have room for improvement which we will work to improve over the coming time. Our overall score came to 3.2 out of 4. Our ambition is obviously to reach 4.

100% waste sorting in House of Rudolph Care

It is important for us that the working environment at Rudolph Care embraces the same values ​​as our products and that’s why we have implemented complete waste sorting at our head office in Valby, Copenhagen. We hope that initiatives like these can inspire our employees to also remember to sort their waste at home.

Sustainability Working Group

Alongside the establishment of our diversity working group in 2021 we also launched an internal sustainability group, consisting of Rudolph Care employees across the entire company. The working group was founded based on a desire to involve all departments in our journey with sustainability work and create a forum where the entire company can provide inputs and suggestions for new sustainability initiatives at Rudolph Care. With the working group, we hope to be able to engage many employees in our work in the field and share many new insights.

The Future

Our work with creating more sustainable initiatives at Rudolph Care is an ongoing process and below you can find timelines of what we achieved in 2021 and what the rest of 2022 and onwards will bring at Rudolph Care.

What happened at Rudolph Care in 2021?

  • We obtained the B Corp certification.

  • Initiated life cycle assessments on all our packaging.

  • Developed a 400 ml bottle in 100% recycled PET plastic for two of our sun products and our Açai Body Lotion Limited Edition.

  • Became a member of LGBT + Denmark and supported their youth activities.

  • Formulated our overall work with and support for selected organizations.

  • Implemented a Supplier Code of Conduct with all our suppliers.

  • Continued our ongoing review of non-organic, natural raw materials with a prospect to possibly replace them with organic alternatives.

  • Continued our first social project in Brazil.

  • Initiation of a project based on our current packaging types where we try to increase the amount of recycled materials.

  • Initiation of a concrete packaging project based on a surplus product from nature.

Planned initiatives for 2022 and beyond

  • Continue our work on increasing transparency in our value chain.

  • Launch of our packaging project based on a surplus product from nature.

  • Publish our first sustainability report.

  • Develop a plan for reducing energy consumption at the House of Rudolph Care.

  • Continue our work with finding packaging alternatives.

  • Prepare a plan for the general CO2 reduction at Rudolph Care.

  • Continue our work to become a recertified B Corp company.

We have aspirations to implement as many sustainable initiatives as we can and that’s why we at Rudolph Care are pleased to have started reporting on the work that has been essential to us from the beginning in 2009 and up until today. This isn’t the end of the journey and we look forward to our future work with improving our sustainability. We hope you will follow along.

If you have any questions or suggestions for our further work, please feel free to contact us at contact@rudolphcare.com.